At 777k, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe. By using the 777k platform, you agree to the practices described here.
Last updated: 2025 | Applies to all registered players in the Philippines
We only gather data that is necessary to give you a smooth, secure, and personalised experience on the 777k platform.
When you create your 777k account, we collect the personal information you provide during the registration process — this includes your full name, date of birth, mobile number, and a valid email address. We need this information to verify that you are a real person aged 21 or above, as required by our platform's eligibility rules for Filipino players. Your date of birth is used exclusively for age verification purposes and is stored in encrypted form on our secure servers. We do not share your registration details with any advertising network or data broker, and we never sell this information to third parties under any circumstances. If you need to update any of your registration details after signing up, you can contact our support team to request the necessary correction at any time.
To process your deposits and withdrawals in Philippine pesos via GCash, Maya, or bank transfer, we collect the payment account details you submit when making a transaction — such as your GCash or Maya number and the name registered to that account. Full card or bank account numbers are never stored on the 777k platform; payments are processed directly through our certified payment partners who maintain their own data security standards. We retain a record of your transaction history — including amounts, dates, and payment methods — for the purposes of account management, fraud prevention, and compliance with applicable financial regulations in the Philippines. Transaction records are kept for the minimum period required by law and are accessible to you at any time through your account dashboard. Any suspicious or irregular transaction patterns may trigger an account review, and our team may contact you to verify your identity as part of our security process.
When you access 777k on your mobile phone, tablet, or computer, our platform automatically collects certain technical information about your device and session — such as your IP address, device type, operating system, browser version, and the pages or features you interact with. This usage data helps us optimise the platform for Filipino players across different mobile devices, diagnose technical problems quickly, and improve the overall quality of the entertainment experience we provide. We use anonymised and aggregated usage statistics to understand how players navigate the platform, which helps our team prioritise improvements that matter most to Filipino users. Your IP address may be used to detect and prevent unauthorised access attempts or to verify that you are accessing the platform from within the Philippines in accordance with our eligibility requirements. No individual usage record is linked to your identity for marketing profiling without your explicit consent, and you may request deletion of usage data by contacting our support team.
When you contact our support team — whether through in-platform chat, email, or our FAQ page — we keep a record of the conversation and any personal information you share within it, such as your account username, the nature of your query, and any documentation you attach. These records allow our team to follow up effectively, resolve recurring issues, and improve the quality of assistance we provide to registered Filipino players. Support communications are stored securely and are only accessible to authorised 777k staff members who need them to resolve your query. We will not use the content of your support messages for marketing purposes or share them with third parties except where required by law or where you have explicitly consented to a referral. You may request a copy of your support history at any time, and records that are no longer needed for service purposes will be securely deleted in line with our data retention schedule.
With your permission, 777k may send you promotional messages about new game launches, sports events, VIP programme updates, or special offers tailored to Filipino players — delivered via the contact details you provided during registration. You are never automatically enrolled in marketing communications without first being given a clear opportunity to opt in; your preference is recorded at the time of registration and can be updated at any time through your account settings. If you have previously agreed to receive marketing messages and wish to opt out, simply update your notification preferences in your account dashboard or contact our support team and we will process your request promptly. Please note that opting out of marketing communications does not affect the service-related messages we may send you, such as transaction confirmations, security alerts, or important policy updates. We do not share your contact details with external advertisers for the purpose of sending you promotional content from other brands.
For the purposes of confirming your identity before processing significant withdrawals or in response to a regulatory verification request, we may ask you to upload a copy of a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's licence, or similar document. These documents are handled with the highest level of care; they are encrypted during upload and transfer, stored on access-controlled servers, and reviewed only by authorised verification staff. Identity documents are not used for any purpose other than account verification and compliance with applicable Philippine law, and they are never shared with commercial third parties. Once the verification process is complete, documents that are no longer required for compliance purposes will be retained for only as long as legally mandated before being securely destroyed. If you have concerns about submitting identity documents or want to understand the verification process in more detail, our support team is available to guide you through every step.
Filipino players have clear rights over their personal data. Here is what you can request at any time.
You have the right to request a copy of all personal data that 777k holds about you at any time. This includes your registration information, transaction history, and any records of communications with our support team. To submit a data access request, contact our support team and we will respond within a reasonable timeframe in accordance with applicable Philippine data privacy regulations. We will provide your data in a clear, easy-to-read format and will explain what each category of information is used for. There is no charge for a standard data access request, and we will never make the process unnecessarily complicated for any registered player.
If any of the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request a correction at any time. This applies to your registration details, contact information, and any other personal data on record. Simply contact our support team with the specific information you need updated and we will process the correction as quickly as possible. For security purposes, some corrections — particularly to your name or date of birth — may require you to provide supporting documentation before the change is applied. We are committed to keeping your data accurate, because the quality of service we can provide depends directly on the information being current and correct.
You may request that 777k delete your personal data when it is no longer necessary for the purpose for which it was collected, or if you choose to permanently close your account. Please be aware that some categories of data — particularly financial transaction records — may be retained for a minimum period as required by Philippine law and regulatory obligations, even after an account closure request is processed. Outside of those legally mandated retention periods, we will delete your data promptly upon a valid request. To initiate a deletion request, contact our support team and clearly state which data or account you want removed. We will confirm the outcome of your request in writing and let you know if any data must be retained and for how long.
You have the right to object to certain types of data processing — in particular, the use of your personal information for direct marketing or profiling. If you object to any form of data processing that is not strictly necessary for the operation of your account or required by law, we will stop that specific use of your data immediately upon receiving your request. This right does not affect processing that is necessary for the delivery of the services you have signed up for, such as processing your deposits, withdrawals, and game activity. To exercise this right, contact our support team with a clear description of the processing you wish to object to. We take all such requests seriously and will respond with a clear explanation of what action we have taken.
If you have any questions about how 777k handles your personal data, or if you want to exercise any of your data rights, our support team is here to help. You can also visit our FAQ page for quick answers to common privacy questions, or read our Terms and Conditions to understand the full agreement between you and 777k. Your peace of mind matters to us — we are committed to being transparent about every aspect of how we handle your information as a registered Filipino player.